As we mentioned in our last post a couple days ago, being popular and being good can be two very things. There are few places where this is more apparent than on Web sites that thrive on aggregate public user ratings and reviews. We had intended this article to be about Yelp’s top SF coffee [...]
Tag Archive 'ratings_bias'
Every time we think about how far we’ve come with the mass cultural awareness and appreciation of specialty coffee in this country, we’re slapped in the face with reminders of how far we still have to go. One perfect example of this is the sorry, antiquated state of the coffee house review — whether in [...]
Today a Salon magazine blog touched on the flaws of the many online review sites: Why a five-star restaurant serves one-star food – Machinist: Tech Blog, Tech News, Technology Articles – Salon. The writer opens with an anecdote about Yelp — a review site that, in my experience, has long epitomized these flaws (see my [...]