Espresso News and Reviews – TheShot.coffeeratings.com

Whereas we’ve written an SF-oriented post on the common cues for recognizing a good or bad espresso, today’s WAtoday (Western Australia) features an article on how to spot a dodgy coffee: Perth’s Best and Worst Coffee. We’ll simply quote it here: Mooba Subiaco manager Hannah Cameron told WAtoday.com.au the top five ways customers can see [...]

Tags: australia_coffee, cleaning, cleanliness, espresso_machines, milk_frothing, quality_standards, synesso

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First CoffeeSM is a blog that generally focuses on issues related to CRM, or Customer Relationship Management — and generally not on anything having to do with coffee (go figure). Except today, where David Sims commented on how Starbucks‘ worldwide geographic sprawl has set new standards of customer service for coffeehouses everywhere: On Starbucks, CRM, [...]

Tags: cafe_cleanliness, cleanliness, customer_service, gorbachev_of_coffee, quality_standards, sant_eustachio, Starbucks, tartine_bakery

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So last Saturday night, I headed down to the 12 Galaxies to support some friends (including Royal Coffee buyer, Alex Mason) playing in the worldwide Emergenza music festival. That and any excuse to see Frank Chu on stage is always occasion to get out of the house on a Saturday night. Stopping off at nearby [...]

Tags: barista_championships, cleanliness, frank_chu, ritual_roasters, royal_coffee

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