Australia: Coffee industry experts spill the beans on baristas
Posted by TheShot on 04 Nov 2006 | Filed under: Barista, Foreign Brew, Quality Issues
The meteoric growth in consumer demand for espresso has placed immense downward pressure on the skills of the average barista. Many coffee retailers (most notably Starbucks) have responded to this gap between supply and demand by introducing more automated machines and processes, enabling them to hire a wider availability of less skilled workers at lower [...]