Airlines need to wake up and smell the coffee
Posted by TheShot on 18 Sep 2006 | Tagged as: Consumer Trends, Quality Issues, Restaurant Coffee
Today the London Times published an interview with Brian Chapman, who founded Percol Coffee in the U.K. some 15 years ago: Airlines need to wake up and smell the coffee - Business Travel - Times Online.
One of Mr. Chapman’s most memorable (and accurate) quotes?:
“You can judge a restaurant by its house wine and its coffee. [...]
[view full post]