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Archived Posts from this Category
The Internet sags from a surfeit of posts from Do-It-Yourself (DIY) types. But at the risk of seeming like we’re piling on, we’re posting some of our bean-to-cup experiences with coffee grown quite literally in a family backyard.
But this coffee isn’t the result of an obsession where home roasting just didn’t take things far enough. Instead, it’s an isolated glimpse into a casual family production of green coffee — much in the same way your extended family might grow its own garden tomatoes or cucumbers. It arrived hand-delivered by a family friend in a Ziploc bag, some 5,000 miles from its origin.
While there have been multiple efforts to commercially grow coffee in California’s Santa Barbara County since the 1850s, the coffee for our story was grown on the island of São Jorge in the Portuguese archipelago of the Azores. The subtropical, volcanic islands of the Azores are the only real coffee growing region in Europe. Although bucolic São Jorge produces agricultural exports such as its famed cheese, its coffee production is dominated by personal rather than commercial use (with very rare and minuscule exceptions, such as Café Nunes in São Jorge’s tiny Fajã dos Vimes).
Our mini coffee lot originates from a few acres of property that stretches from the center of town in Urzelina to the Atlantic Ocean. More than once over the years, my wife and I climbed a ladder and sat on a wall of this property — located across the street of the Igreja de São Mateus church where my in-laws were married in the Sixties — safely observing one of the many crazy street bullfights in the central Azores, called touradas à corda, that took place below our dangling feet. Thus we’ll jokingly name the coffee’s origin as Fazienda dos Touros Loucos da São Mateus.
It neighbors similar lots where other families grow, pick, dry, and sort their own coffee for home use. Isabel graciously offered a few pounds of the stuff from her property, and we played no role in its processing nor pedigree. Thus the goal was to experience what home-grown coffee in the Azores might truly be like. I’m no botanist, so I can’t tell you if it’s Typica or Bourbon or Caturra (highly unlikely). It most resembles a Yemen-like Typica variant or a shortberry harrar, which also explains a little of why it is dry-processed rather than washed.
As for any screening and hand-sorting, well, this is, after all, a family farm operation. Fortunately the sorting was clean enough that I did not have to worry about my burr grinder gagging on any obvious stones or twigs.
The first thing you notice about the processed beans is how darkly colored and irregular they are compared to commercial coffees. This is hardly unique to dry-processed coffees, but this takes the commercial grade stuff a step further.
And the beans themselves are quite small, and the screening used on the family farm isn’t very stringent. But to their credit, there are few major irregularities in size. Everything is larger than a sunflower kernel and there’s only the occasional large and/or off-colored bean. Even so, we resisted the temptation to further sort the coffee to keep it true to its personal use in the Azores. Long before commercial buyers, processors, roasters, and coffeehouses existed, this is how most people experienced coffee.
Pan roasting is typical among families who grow their own green coffee beans. Even James Freeman started Blue Bottle Coffee with a baking sheet in his oven. Although I could have reverted to some of these very original and primitive roasting methods, I’m no good at any of them and have no real practice. All of which spells trouble if you’ve only got a couple of pounds of coffee to work through to get it right.
Instead, I made a slight nod to modern convenience and opted for my old, trusty Fresh Roast+ roaster. It is essentially a glorified hot air popcorn popper with a chaff collector that I purchased over a decade ago, and I’ve had years of practice making pretty decent roasts with it. And unlike the newer Fresh Roast models with larger roasting chambers (normally a big plus), its tiny two-ounce batch size lent well to dialing in a target roast profile quickly with a limited supply of green coffee beans.
The first thing I noticed is that the coffee lacked a real discernible first or even second crack. Without the sound or a temperature gauge on my roaster, I thus had to determine my target roast levels by sight (color) and smell (and smoke) entirely. The second thing I noticed is that the bean size inconsistencies and bean shape irregularities required a lot of post-roast culling to even out the result. The third thing I noticed was that the chaff looked a lot like bird food.
After a trial with several roasting levels and tasting the results (after a couple days rest for the CO2 to escape), I rediscovered what all commercial coffee roasters have known for eons: by roasting cheaper grade coffee more darkly, you can hide a lot of problems.
Which isn’t to say that we believe dark roasting is universally bad; there are some good body-heavy coffees from Indonesia that shine best under darker roasting conditions. But dark roasting is the lazy roaster’s shortcut to consistency. We could only imagine how uneven pan roasting would contribute to this effect.
Any bean and roasting irregularities of course came out in the resulting brew, as a few under-roasted beans would lend a grassy or sometimes downright wonky taste that could spoil the entire cup. (This is a big reason why Ernesto Illy was religious about Illy‘s screening process.) Fortunately the combination of a darker roast profile and post-roast bean culling mitigated these problems quite a lot.
So how best to brew this beast? Espresso would be too sensitive to the bean quality and irregularities. We tried a small French press pot, but the inconsistent beans somehow imparted a little too much grit in the cup to our liking. Not surprisingly, the Moka stovetop produced some of the best results — mirroring what many families have used for years to brew coffee in the Azores. But we also did have a little success with an Aeropress, which seems to lend well for this type of coffee profile: a body-centric cup with little to offer at the bright ends and a flavor of smoke, spice, and the unfortunate edge of ashiness.
The resulting cup was definitely drinkable, but far from anything we’d write home about (save for this post here I suppose). The experience served as both of an appreciation of what coffee was informally like for consumers before the advent of the commercial coffee industry. It was also an exercise in appreciating the many quality and process improvements we enjoy from that same coffee industry today.
In 1980, just before the 49ers were any good, SF staple Folgers Coffee started a TV commercial blitz that quickly became a running joke in comedy circles. It began with a TV spot where diners at SF’s then-esteemed Blue Fox restaurant (located at 659 Merchant St.) were duped by replacing the Blue Fox’s “fine coffee” (yeah, right) with Folgers “Instant Coffee Crystals”. Would any of the discriminating diners notice?
This week one of the latest of many knock-off local online rags, The Bold Italic, published their findings of a slightly more modern — and equally irrelevant — blind taste test: Guess The Loser of Our Blind Coffee Taste Test – The Bold Italic – San Francisco. Their question?: “can city dwellers really tell the difference between premium artisanal coffee and your average cup of joe?”
The Bold Italic chose eight random people to compare and rank coffees from six different roasting sources: Ritual, Sightglass, Four Barrel, Starbucks, Dunkin’ Donuts, and — back from the grave — Folgers.
The supposed big “shock” of this miniscule random sample is that, while Ritual came out on top, Dunkin’ Donuts beat out Sightglass and Four Barrel. (Folgers wasn’t rock bottom, however, as that place was reserved for Starbucks.) However, is it really any surprise that mass market coffees might appeal to the broader public tastes of a random sample? Here at CoffeeRatings.com, we never claimed to speak for anyone’s tastes but our own: it’s a very subjective thing.
Thousands of people love In-N-Out Burger to a religious degree, and yet I think they are no better than a glorified Burger King. And while some people adore the brightness bombs from Sightglass, I’ve often thought their coffee tasted like an under-roasted acid bomb going off in my mouth. This is just personal taste, not a freak of statistics.
However, what we found most amusing of all about the article was the writing. We have no idea what kind of coffee fairytale-land Ms. Medina believes we San Franciscans live in — complete with unicorn baristas and rainbow coffee enemas. She offers quotes about “thousands of coffee shops offering the most freshly picked beans” (do you have any clue how many opt for cheap bean fodder such as America’s Best Coffee?) and locals accustomed to coffee “ground to perfection to form the perfect espresso” (have you actually seen our local espresso ratings over the past 10 years?).
And then this unsubstantiated hyperbole: locals “surrounded by $6 cups of coffee galore”?!? The $4 coffee myth has apparently hit major inflation. Where can you even find a cup of drip coffee for $6 around here that isn’t either the extremely rare promotional Geisha or some coffee tourist gag novelty crapped out of a Southeast Asian mammal?
We suppose if there’s anything to learn from this random anecdote disguised as a study, it’s that SF webmags have no boundaries for being unintentionally comedic.
Perhaps the biggest irony is that nobody should ever need a CoffeeCON.
As we posted last year, on the same day as the inaugural CoffeeCON 2012, we were instead attending the Grand Tasting of La Paulée de San Francisco: a $300-per-person consumer Burgundy appreciation event backed by a tremendous amount of wine industry support and name-brand chefs & restaurants. The event was packed.
And because who doesn’t love a good wine analogy, the closest consumer event that coffee has to offer is — well? — free admission to CoffeeCON in bustling, cosmopolitan Warrenville, IL. (Note: this year CoffeeCON introduced a $15 ticket price, so things are starting to get snooty.)
Not to throw the merits of CoffeeCON under the bus, but this very fact is outright shameful — a rather inexcusable embarrassment to the specialty coffee industry. We have legions of adoring coffee lovers who can hold their own waxing poetically alongside the world’s biggest wine snobs. We have many who work in specialty coffee giving plenty of lip service to phrases such as “consumer experience” and “educating the consumer.”
But heaven forbid that anybody employed in the biz open a legitimate dialog with their customers. Instead, coffee consumers have to take the reigns and do it themselves. Completely unlike the wine industry, the specialty coffee industry has been too incompetent, disorganized, and too focused on navel-gazing to hold an event about anything that ultimately isn’t directly about, or for, themselves.
Contrast this with the media coverage for events like the SCAA conference, which essentially operates as a bloated insider trade show. Magazine articles, blog posts, and tweets hype the event as the “center of the universe”, a don’t-you-wish-you-were-here type of thing. But mind you, it’s a universe that deliberately excludes the very customers who keep all the attendees employed. (Side note: CoffeeGeek’s Mark Prince recently showed off the long-defunct SCAA consumer membership on his Twitter feed. Mistake long since corrected.)
You could argue that coffee consumers shouldn’t take the industry’s apparent anti-social attitude so personally. Some people are just naturally too shy for eye contact, right? But meanwhile, some industry blogs promote a self-indulgent, Spring-Break-like image for the SCAA conference: complete with wannabe-frat-house tales of endless parties, binge drinking, and baristas covered in spray cheese. Yeah, party with Tina. How long before the competitive SCAA exhibitions offer up wet T-shirt contests in wet processing tanks? (Oh wait, we’re too late.)
All of us may tediously groan at the aloof and disgruntled barista stereotype, looking down on their customers. But unfortunately that stereotype is rooted in a little too much reality. Worse, it often seems deliberate and not just the result of a lack of social graces. Many customers can be self-entitled, acute hemorrhoids as well. But far too often than should ever happen, consumers feel the need to treat coffee professionals as necessary irritants that must be tolerated instead of allies and fellow coffee lovers. Can’t we all just get along?
Coincidentally, my brother is a long-time resident of Warrenville, IL and a big fan of quality coffee. He’s also a former next-door neighbor of Kevin Sinnott — half of a husband-and-wife professional video production team, a Second City improv school graduate, and a dedicated coffee prosumer who is the impetus (and personal possessive name) behind CoffeeCON. I just happened to time a long-overdue visit with my brother over CoffeeCON weekend, last weekend, and thus had to check it out.
CoffeeCON bills itself as follows:
CoffeeCON is a consumer event featuring tastings of the world’s great coffees roasted by craft roasters and brewed by an assortment of different brewing methods. Our goal is to present every bean, every roast and every method. The second goal of CoffeeCON is to present classes on brewing and roasting methods at all skill levels.
Heavy emphasis here on the consumer part of the event, which is what makes it an oasis in a vast desert. One thing it professes not to be is a trade show. Last year Mike White over at ShotZombies called it The Dubious Anti-Trade Show Trade Show, but I can say first-hand the event is a refreshing contrast from the SCAA conference.
Kevin may have gradually earned a modicum of respect at trade shows like the SCAA, but he lamented over stories where consumers/prosumers are looked upon as time-sucking vermin by some of the industry types: too many questions and not enough five-figure purchase orders.
Kevin also told me the story of once entering the SCAA show floor with a few fellow prosumers a few years back and overhearing whispers of, “Here comes the animals.” Of all the legends about wine snobbery, you just never hear of stories like this when wine consumers interact with the wine industry.
Back to what redeems CoffeeCON. Besides classes on everything from grinding to water to siphon brewing, plus a rear patio demoing various home roasting methods (even including the infamous “HGDB” method, a.k.a. “heat gun/dog bowl“), one of the aspects I much enjoyed about CoffeeCON was the opportunity to sample brewed coffee from many purveyors side-by-side.
The purveyors may have been primarily local, but they included River City Roasters, Dark Matter Coffee, FreshGround, Passion House, Counter Culture Coffee, Metropolis, I Have a Bean, Oren’s Daily Roast, Regular Coffee Company, Halfwit Coffee Roasters, and, well, Lavazza. Last year Starbucks operated a booth to coincide with the launch of their then-new “Blonde” roast. But to the credit of CoffeeCON attendees, word has it that the Starbucks booth was ignored like a leper colony. Starbucks didn’t show their faces at the event this year.
Our favorite coffee at the event had to be Oren’s Sumatra Mandheling — and we’re not normally Indonesian freaks — followed by their Burundi Kayanza Gatare. The best espresso on the day had to go to Counter Culture Coffee’s Finca El Puente Honduras pulled from a La Marzocco GS/3.
As for personalities at the event, George Howell lead an impressive 2-1/2-hour session on coffee from bean-to-cup with several breaks for interactive sensory evaluations along the way. He’s performed this routine many times before, but for lay consumers to soak in that wisdom is something special.
A couple of our favorite lines from his session? “Cupping is the only way to buy coffee, but it’s not the best way to taste coffee.” (Take that, Peter Giuliano!) His recommendation to freeze greens to allow a seasonal crop to last all year long runs counter to much of the conventional, “seasonal-only” wisdom of many coffee roasters. And I also liked his concept of “incredibly loud coffee” — i.e., coffee with flavors so acutely punctuated that they drown out any breadth or subtlety in the bean.
Last but not least, it was great to finally meet Jim Schulman in person. To most people in the coffee industry, where influential prosumers and home roasting are about as familiar as a Justin Bieber set list, Jim is probably only known as that troublemaker who got Extract Mojo inventor, Vince Fedele, worked up to a fine microfoam and threatening to sue him because Jim (somewhat justifiably) dismissed the device’s accuracy at measuring coffee extraction levels. Given that Jim was pioneering PID controller use in home espresso machines on Internet newsgroups over 20 years ago, Jim is a prosumer coffee legend when it comes to coffee science, invention, instrumentation, and measurement.
Would we travel hundreds of miles to attend the world’s biggest consumer coffee event? Definitely not. But we’re glad it exists. The event also manages to appeal to consumers at different levels of expertise and engagement. Kevin deserves a lot of credit for taking a big personal risk to help meet a gaping public need that the coffee industry has done nothing to address. And if we were in town visiting my brother again during the event, we would definitely attend again.
La Colombe continues to play an interesting role in the modern evolution of consumer coffee tastes. Starting in 1985 in Seattle, co-founders Todd Carmichael and Jean Philippe (JP) Iberti joined forces and decided to set up their idea for a great American roaster in Philadelphia. Which was no small risk, given that Philadelphia isn’t the friendliest environment to start a froofy coffee business peddling $4 lattes. National accolades followed in the 1990s and early 2000s from many in the food journalism world — many who were simply taken aback that someone dared to do something interesting with coffee when Starbucks was presumed to be its final word.
Fast forward to today, and you can’t swing a dead cat in most cities without hitting a local microroaster who deals in Direct Trade. In terms of this absurd coffee wave business, this made La Colombe something of a genetic missing link — a kind of coffee wave version number 2.6. Given that La Colombe has not succumbed to faddish trends of trying to make all coffee taste like hibiscus and blueberries (and worst of all: lawn clippings), this has sometimes made them seem a bit passé in the eyes of many who would rather fawn over coffee’s latest Young Turks/poster boys like the K-Pop idol band flavor of the month.
Thus while a lot of industry attention has focused obsessively on “what’s next”, as if in daily anticipation of a coming Ray-Kurzweil-inspired coffee singularity, La Colombe as fallen a bit off the radar — quietly building out coffeehouses in New York, Chicago, and Seoul and establishing wholesale operations.
Opening back in the Summer of 2011, the first Chicago outlet started in the transforming neighborhood of the West Loop on Randolph St. This is an old neighborhood of butchers and meat delivery trucks … of Greek markets where students at the nearby University of Illinois at Chicago knew they could buy alcohol without ever being carded. (I know this, because I was one of them.)
In the past decade, this neighborhood has transformed: giving way to luxury lofts, fine foods, dog care salons, and — shockingly — al fresco dining along the sidewalks. La Colombe is part of this new neighborhood breed. Though they also plan to open a second Chicago location in Bucktown.
This location is an open space with wood floors, wide windows that open in front, a large wooden bench, and a few café tables for seating. It’s a rather spacious place, with roasting operations taking place in the back with a sparkling, classic Officine Vittoria roaster from Bologna, Italy. La Colombe co-founder, JP Iberti, loves to roast on the same equipment put into popular use in the 1980s by Seattle’s Bizzarri family.
But that’s not the only curious device obsession here. They have a red, three-group La Marzocco FB/70 for espresso. And they recently replaced one of their grinders (for a second espresso option besides their Nizza blend) with a Alpha Dominche Steampunk 4.0 siphon brewer. La Colombe co-founder (and TV personality), Todd Carmichael, is a healthy skeptic when it comes to the latest coffee gadgetry, but he swears by the Steampunk brewer. He made a big point of it at the last SCAA conference, and all La Colombe locations are in the process of installing them.
Some coffee personalities, like Blue Bottle‘s James Freeman, are enamored with rare and elegant classics when it comes to their coffee machinery. Others, like the Morrison brothers behind Sightglass, gravitate to the newest fads available so that they may play around with them in their toyshop. Curiously, La Colombe seems to operate a little at both ends of the spectrum.
As for the Steampunk, it’s a bit of a throwback to the fleeting halcyon days of the Clover brewer. We personally found that it produces a clean cup, requires its own staffing plan, and generates a little grit at the bottom. However, it didn’t really change the filter coffee equation for us — at least for the trial we joined in with the staff that day. (Sorry, Steampunkers — we’re just not feeling the love yet.)
As for their Nizza espresso, they pull shots with an even layer of medium brown crema and a decent body. There’s an exceptional balance to the cup, with a flavor of spices, mellow pungency, and orange zest. That’s the thing so few North American roasters fail to achieve: the art and complexity of a well thought out, balanced blend. Roasters seem to forget that if you listen to a symphony, 98% of the instruments are wasted if something is screaming to the level that you can’t hear anything else.
This coffeehouse is highly decorated by the locals. Boston Magazine named it Boston’s Best Coffee Shop 2012. It has even achieved national recognition, including listing among Food & Wine‘s America’s Best Coffee Bars and Travel + Leisure‘s America’s Coolest Coffeehouses. And you can see why: it’s a vibrant spot that serves some really good coffee.
The “main” Pavement — and there’s more than one in Back Bay — is located a couple blocks up Massachusetts Ave. from one of our favorite Boston landmarks, the Mapparium. (OK, it hasn’t hurt that we’re also big fans of the Unwound album, Challenge for a Civilized Society.) There’s patio seating along Boylston St. in front, three window counter seats along the entrance, exposed masonry painted white in back with silver, upholstered booths around many smaller tables.
While labelled a coffeeshop, they do a lot of business in meals (lunches, etc.) — making it more of a café. However, they prominently display their use of Counter Culture Coffee and also sell their beans. They additionally offer a “featured espresso” for $3 — which, when we visited, was Anyetsu from Denver’s Novo. (Thus Pavement did not opt in for Counter Culture Coffee’s exclusivity contracts for service and training.)
Using a three-group La Marzocco GB/5 and the Rustico blend from Counter Culture, they pull shots with a highly textured medium-to-darker-brown crema. For its looks, it has a surprisingly lighter body. But with a nice, balanced flavor of cinnamon, cardamom, and a light sweetness and no real smokiness. The flavor profile is very expressive in the midrange, but rather absent at either end of the flavor spectrum.
All-in-all, they serve a great shot. But for all the local and national praised heaped on this coffeehouse, we’ve found at least one place in the city we liked even better. (More in a future review.) Furthermore, we also found the busy vibe here a bit too busy. The environment can be a study in Brownian motion: a bit frenetic with customers always coming, going, and bumping into each other. It made us just want to grab our shot, drink it, and leave.
LaCoppa has had a strange history for such a relatively “young” espresso roaster and café chain. Owner/founder Arnold V. Spinelli is the one constant — as he developed this endeavor after selling off his 14-store Spinelli Coffee chain (founded in 1986 San Francisco) to Tully’s Coffee back in 1998. (Curiously enough, Tully’s Coffee has since run aground from a chronic lack of cash flow and recently turned to Grey’s Anatomy hearththrob Patrick Dempsey to either save or sink them faster.)
Arnold had a period where he collaborated with Sal Bonavita and where the combined enterprise shared Sal’s last name. But today it’s all Mr. Spinelli, and LaCoppa Coffee sits proudly on Mill Valley’s main Lytton Square off on a corner — roasting their own but also serving retail coffee drinks.
They sport outdoor bench and French café chair seating along the Throckmorton Ave. sidewalk for maximum people-watching. There’s also covered outdoor seating overlooking Lytton Square along Miller Ave. Inside it’s a small space with mostly bench seating and a couple of tiny, zinc-topped café tables. There’s a dessert counter and bean sales for their many blends (they use their Espresso Speciale for their espresso drinks). They also offer a true Melitta bar service, reminiscient of a time a decade ago when the few pour-over bars in the Bay Area were decidedly German and not Japanese — as current trends dictate.
Their four-group Pasquini machine at the entrance shows its age, and the staff show their unawareness by leaving the portafilters cooling outside of the machine’s group heads. (Doh!) Espresso shots are served as gargantuan doubles by default: with a thin, paltry layer of crema on a huge surface of a wide-mouthed, classic brown ACF cup. It tastes of tobacco smoke and some of that old-style dark SF-style roasting (i.e., Spinelli) with a touch of ash. The milk-frothing is generally decent, even microfoam. In any case, it’s not your best coffee shop but it’s a likeable one — even if it’s a complete throwback to espresso in 1980s San Francisco.
Read the review of LaCoppa Coffee in Mill Valley.
Trish Rothgeb and Nick Cho are coffee notables from the Northwest and D.C. area, respectively, and they’ve combined forces in recent years as the roasting/brewing partnership behind Wrecking Ball Coffee Roasters. Nearly seven years ago on this Web site, Trish and Nick became a rather infamous pairing ever since Trish was first credited with coining the coffee term “third wave” — i.e., before it was immediately co-opted by coffee hucksters and carnival barkers.
The idea behind Wrecking Ball is that Trish — a former Director of Coffee for Seattle’s Zoka — focuses on the coffee roasting. Meanwhile, Nick — portafilter.net podcast host, former Murky Coffee owner, and famous wannabe cockpuncher — focuses on the brewing and coffee service.
While their roasting operations are near Redwood City, they have a lone retail café in SF in the Firehouse 8 event space. A former firehouse (there’s even a brass fire pole towards the back), it’s a vast, airy space that’s frequently inhabited by pop-ups that sell jewelry & clothing or weekend waffles. There are occasional display cases to show off some of these wares (giving it a slight museum feel), plus brick masonry at the entrance, stone floors, tall ceilings, and a row of simple café tables lined up at the entrance. Wrecking Ball is something of a permanent fixture here, however — just opening earlier this month.
In a rear corner they sport Kalita Japanese brewers (Nick has long been quite a fanboy) and scales for measuring coffee grounds precisely. They also sport a two-group La Marzocco Strada and a La Marzocco Vulcano grinder. For their espresso they use their 1UP blend ($2.25 for a doppio) and pull shots with a dark, even, textured crema. There’s a strong herbacity to it, and fortunately it tastes more like coffee and less like blueberries and flower petals like many new roasters seem to profile too heavily.
Solid stuff: this is definitely one of the finer (if not quieter) places for an espresso in the city. And credit to Trish, as the take-home 1UP beans worked great on our home espresso setup as well. We only wish the roast dates weren’t approaching two weeks old when we bought it.
Read the review of Wrecking Ball Coffee Roasters.
Flying under our radar last month was a great cover story on the evolution and pitfalls of a quality local coffee business in Milwaukee Magazine: MilwaukeeMag.com – Coffee Wars.
As in many other mid-market cities across America over the past decade-plus, quality coffee has infiltrated even the most staunch communes of Starbucks drones. The Milwaukee coffee market is no exception, with Alterra Coffee serving as something of Milwaukee’s analogue to Blue Bottle.
But the story of Alterra Coffee could be the story of any pioneering quality coffee purveyor in America: local start-up business makes great coffee and changes local tastes and expectations, business success translates into growth of operations (roasting, retail, and distribution) and ambition, continued growth brings the company to a crossroads when they must answer where continued growth hurts product quality and company values, and the inspiration and spawning of newer, more nimble local competition.
That major crossroads for Alterra came in 2010 when Mars Corporation — the self-proclaimed “world’s leading petcare, chocolate, confection, food & drink company” (from their Web site) — approached them with an offer to include their coffee in Mars’ owned Flavia packets in exchange for revenue sharing and distribution rights.
Some 27 years ago in nearby Minneapolis, The Replacements’ Paul Westerberg croaked the words, “Time for decisions to be made: crack up in the sun, or lose it in the shade.” Do you reach for greater distribution and more revenues to expand your mission of good coffee? Or are you diluting your product and your brand, all the while inviting customer criticisms of going too “corporate” and selling out? (As the article quotes the local criticisms: “Alterra is the ‘Microsoft of coffee in Milwaukee’.”)
Like the Facebook status says: it’s complicated. And a cautionary tale worth the read.
What a fantastic find on the fringes of Monterey city. This location, open for a few years now, is mostly a roastery (with a roaster in back supplied by Roasters Exchange) who supplies a number of area restaurants and cafés, however they also offer kiosk-like walk-up retail beverage service.
The address will take you to their non-descript garage entrance, so you need to head around the corner to an alley with a cyclone-fence-enclosed parking lot. Even if there’s no place to sit here, there are plenty of locals who frequent this spot and all seem to know each other: women in exercise pants, hipsters, old guys with pick-ups, former employees, etc. There are two short metal counters to stand against and drink your brew, however.
There are various stickers against the front counter, plus various odd collectables on the walls and a general homage to the odd and unusual. It feels a lot like the Barefoot Coffee Roasters Coffee Works and Roll-UP Bar in San Jose, just with a lot more quirk. (And how many places do you know sell straight chicory for $3.50 a half pound?)
For coffee service they offer a pour-over bar, a two-group, turquoise Rancilio Z9 lever machine, and a very rare and less-used three-group orange Brugnetti Aurora lever machine. In addition to espresso shots with their Motor City Espresso blend, they were offering single origin shots of Guatemala Hue Hue Tenango.
They serve shots with a mottled, swirled dark and medium brown crema, a potent aroma, a rich body, and a complex, well-blended flavor of fresh spice, some tobacco, and sweeter notes. Served in a mismatched collection of ceramic espresso cups. This is one of the finest new espresso shots we’ve had in a year.
The milk-frothing leaves a lot to be desired, however, as they serve cappuccino in only paper cups and with too much coffee volume – making it more of a latte with some stiff froth. Monterey’s Café Lumiere makes a much better cap with latte art.
Opening around Thanksgiving of 2011, this downtown location of Verve clearly ups the design aesthetics and sends a signal across the street of the venerable Lulu Carpenters. If only the coffee service could live up to everything else promised by visual pageantry here.
It’s a beautiful, open space with a prime location. A former curiosity shop (fruit baskets, etc.) called “Best of Everything Santa Cruz”, this space remained vacant for a number of years prior to Verve’s move-in. There’s a lot of exposed, unfinished wood integrated in its interior design (though less wood than, say, Sightglass) and bare, decorative hanging lightbulbs.
It’s an airy space with seating concentrated at stools and window counters along Pacific Ave. and Front St. There’s also larger wooden tables with affixed, movable seating that suggests a strange cross between a McDonald’s and a German biergarten. There’s a wall of merchandising, which includes a variety of freshly roasted coffees. And not that we’re big fans of marketing literature, but they oddly offer nothing for potential consumers to discriminate their different coffees. This becomes particularly perplexing when they offer roasts from four different El Salvador farms as when we visited. (For the record, we tried some of their El Salvador La Benedición, which we randomly purchased and recommend after some home trials.)
They showcase two gleaming three-group La Marzocco Strada machines, each accompanied by three Mazzer grinders featuring three different bean stocks. It’s not like their service counter doesn’t take the appropriate time — waits for an espresso shot can be 5-10 minutes even at 3pm on a Saturday. But the resulting shot, using their Sermon blend, had a tepid serving temperature, a thin medium brown crema with some limited texture, and a watered-down body that tastes of wet tobacco leaves. Served in notNeutral cups with a side of sparkling water.
It is surprisingly disappointing, given the quality at their mothership location, although not inconsistent with most places that opt to showcase modern pressure-control machines like the Strada or Slayer. (Too often we find that new toys or aesthetics can matter more than a good end product.) It certainly could be an off barista or one that refused to sink shot when they should have. But the overall experience leaves you with the impression that the emphasis and expense here are focused on the wrong, superficial things.
A setup like this with the results they produce are as wastefully aggrevating as the guy with the $60,000 Porsche roadster driving 55mph in a 65mph zone along US 101 — using the passing lane instead as a retirement lane to mentally check-out and avoid making any driving decisions. We will take a storebought roast with a cheap, used La Spaziale machine and a barista obsessive about perfecting his/her shot — and who knows how to use the equipment properly — over this puffed-up experience anyday. It may cost a mere $2.75, but when you can get comparable quality shots for $1.25, Verve is letting their standards and their customers down. Verve is clearly capable of much better, so a revisit is mandatory.