Consumer Trends

Archived Posts from this Category

ZPM Espresso and the Rage of the Jilted Crowdfunder

Posted by on 30 Apr 2015 | Filed under: Consumer Trends, Home Brew, Machine

Even after many crowdfunders have been fleeced, more Internet users want to line up their credit cards for this dead businessA couple years ago I referenced the ZPM Espresso Kickstarter campaign — an effort to develop a PID-controlled consumer espresso machine. And just as state lotteries are often called “a tax on people who can’t do math,” I’ve long called crowdfunding services such as Kickstarter “a tax on people who don’t understand business loans or venture investing“.

Today the New York Times brought the two together in a good article on ZPM Espresso’s crash and burn — and some of their delusional crowdfunders who somehow expected things to operate more like a consumer e-commerce shopping site: ZPM Espresso and the Rage of the Jilted Crowdfunder – It still begs the question: what were these people seriously thinking they were getting into?

Why I’m Just Not Feeling the ChefSteps Coffee Love

Posted by on 07 Feb 2015 | Filed under: Consumer Trends, Quality Issues, Robusta

If you are a coffee lover, you’re probably already well aware of the online coffee courses offered by Seattle’s ChefSteps. That is, unless you’ve been holed up in Guantanamo or you avoid most social media like the time-sucking plague that it is (though I do, and yet I couldn’t avoid the subject).

This week coffee legend James Hoffman blogged about the latest ChefSteps course he’s involved with, and today we’ve already witnessed the promotional marketing for it bleeding out to publications such as Eater and Food & Wine — complete with obligatory use of the word “perfect” in their article titles.

ChefSteps offers the 5-star-rated Espresso: The Art of Extraction

To read the general press and discussion about publishers like ChefSteps, you’d think we were entering a revolutionary era of coffee education. But having taken ChefSteps’ free Espresso: The Art of Extraction course, and having a lot invested in the subject of how online education works (and does not work), I’m just not feeling the love. At least yet.

Of computer mice and men

Let me explain. To begin with, I also need to start with a little about my “day job”. For over the past three years, I’ve been the co-founder and president of an online education start-up. We raised several million dollars from Khosla Ventures, a heavy investor in education technology, where Vinod Khosla himself sat on my board of directors. The only other board he served on was Square, so we were fortunate to have so much of his attention. (Side note: Khosla Ventures has more recently purchased the start-up outright for integration within its educational portfolio that includes the CK-12 Foundation, etc.)

Coincidentally, representing this start-up at TechCrunch Disrupt SF 2012 is how I first encountered Blossom Coffee. And for those of you who have seen the brilliant HBO show, Silicon Valley, TechCrunch Disrupt is exactly like that.

Now the mission of this start-up may have been teaching users to program rather than to make latte art, but many of the frameworks and principles apply regardless: delivering educational content online, complementing lessons with resources such as online video, embedding discussions and interactions with the faculty and other students throughout the course, etc. Thus, over some years of experience, I’ve learned a few things about what’s good, what works, what’s revolutionary, and what’s — well — not so much in online education.

Back to that latte art

First: ChefSteps’ content. Taking their Espresso: The Art of Extraction course, I didn’t come away learning anything I didn’t already know. But as an introductory course, that’s to be expected. The videos, hosted on YouTube, are slickly produced and include legit instructors: Charles Babinksi, of G&B Coffee (he’s the ‘B’) and a former USBC finalist, and Scott Callender of La Marzocco Home.

The chief questions I struggled with as I took the course: was the material any better than any book or series of online articles I’ve read before? Same question for the videos. And did all of that help me learn something? My answer was generally “no”, or at least “not really”.

CoffeeGeek legend Mark Prince chimed in last week on a little of his mixed experiences with ChefSteps — at least regarding the “Espresso Myths” videos in the course. So let’s take the video on crema myths:

Now ChefSteps’ byline is “cook smarter”, but being “smarter” usually involves a more thorough effort of evaluating multiple perspectives, checking out references, and maybe performing a little analysis on all that before drawing hard conclusions. What we have instead in this “crema myths” segment (at 1’11’) is Scott Callender saying this:

“I think one of the best examples of that is Italian roasters include robusta into their blends simply to add this really thick, dark crema on top of their shots so it looks beautiful. But if you ever just taste a single origin robusta, most people would not tell you that tastes like a very good espresso.”
— Scott Callender, Espresso Myths: Magical Crema

I can almost get past the fact that Scott has essentially stereotyped an entire coffee culture by suggesting that Italian roasters blindly add robusta to blends for the sole purpose of enhanced visuals. But what really makes my eyes roll is that Scott dismisses the idea that anyone might add a robusta component to a blend for something as insane as flavor balance or complexity.

Scott’s attitude is also rooted in the Puritanical myth — common to many myopic self-described Third Wavers — that the ultimate expression of coffee can only be found in a coffee bean’s genetically and geographically isolated single-origin, single-farm, single-row-of-shrubs heritage, unadulterated by external contaminants. This is essentially a lite version of Adolf Hitler’s purified master race doctrine as applied to coffee. And yet some of the greatest pleasures of coffee today come from an incestuously muddled history of genetic and geographic mash-ups; mash-ups that have given birth to everything from Bourbons to Catuais to Caturras to SL28s to SL34s to Typicas to even prized Gieshas transplanted to Panama as recently as 2000.

Charles Babinksi (who later uses big words like “quotidian”) then adds to this deconstructionist nonsense at 3’40” in the video:

“Also, it should be noted that crema tastes terrible. It’s one of the least enjoyable parts of drinking coffee. And more crema is not necessarily going to mean a tastier shot.”
— Charles Babinksi, Espresso Myths: Magical Crema

While Charles is factually correct, what he says reflects a deconstructionist and non-integrative approach to thinking — i.e., that any component that isn’t good individually in isolation is therefore potentially negative, detrimental to quality, and/or not important. This line of thinking borders on implying that nothing can be better than the individual sum of its parts, which is just plain wrong.

The multi-dimensional representative taste types of coffee, courtesy The Coffee Cupper's Handbook 4th Ed. from Ted Lingle

As Charles points out later in the course, in Taste the Extraction, progressively tasting an espresso extraction highlights how it transforms from sour-through-bitter notes and yet they all balance out in the end. That balance is arguably one of the most critical elements to a quality espresso and coffee in general: sour is important, sweet is important, salty is important, even bitter is important, and the balance between them all is what makes the beverage we obsess over.

I’m all for dismissing unnecessary espresso myths, but in the process you shouldn’t be creating new ones in their place.

Where ChefSteps succeeds

Where the course excels is in introducing the “three legs of the espresso stool”: brew ratio, brew time, and brew temperature. Again it’s nothing that hasn’t been repeated before dozens of times elsewhere on the Internet (despite many student comments in the course to the contrary), but it’s summarized well in a concise place and format.

Overall the course is a bit short and superficial (hey, it’s free), serving mostly to improve general awareness rather than to teach any skill, method, or technique. Segments such as Pulling a Great Shot, for example, do very little towards the mission of actually teaching. Instead, it repeats a lot of minimalist common knowledge to a soundtrack of lounge music more suitable for getting a hot stone massage at a spa:

But is it an actual “course”?

Last, we come to ChefSteps as a concept and overall learning format. Here’s where that rubbish about the day job kicks in. Is what ChefSteps offers any different or more effective than a book with a supplemental DVD of videos?

The threaded comment section to engage with the instructors and fellow students is helpful, but it feels a little wonky in the context of a course. It’s optimized more for commenting on Facebook posts than to facilitate any actual learning exchange, but it’s the easiest and most obvious thing to do in the early stages of any start-up learning platform. There are also Quartz-style contextual comments, but they barely get used.

The support component of any course — where students have questions or challenges that veer from the linear narrative of the program — is essential to its effectiveness. It is a core differentiator from merely reading a book or watching a video. One of my most critical insights was that many learning platforms are designed primarily as modified content delivery platforms, and support is often bolted on as an afterthought. My start-up’s platform was initially built around content delivery rather than support delivery, and effective learning platforms often require the reverse.

In other words: it’s the support, not the content, that’s often the primary driver of learning value. We choose university courses more for the professors and TAs than we do for the textbooks they use.

The discussion comments help, but is this a post or a course, really?

However, the primary glaring omission from ChefSteps as an effective learning platform is its complete lack of assessment or evaluation capabilities. A few years ago the Gates Foundation developed a compelling universal data model to represent learning systems and environments. While not yet made public, it was extensively shared among many tech-minded educators as a potential learning blueprint. In this fundamental data model, learning resources are paired with assessment or validation resources, and the pairs are typically combined in a sequential series. That much is so fundamental to the human learning model that the Gates Foundation proposed it as a standard.

And it makes obvious sense when you think about it. What education is there without quizzes or tests, midterms and finals? The human brain simply does not learn in the absence of useful feedback, without tightly integrating the practice of the very things you are supposedly learning.

You can only go so far learning to play a piano just by reading a book and watching videos. Hearing how you actually sound playing a piano — or better: having your piano teacher assess your performance — is the only way to know if you’re really progressing.

Hence why Charles Babinksi wisely suggested that ChefSteps streamline, if not eliminate, the course’s latte art section: teaching such a skill with the platform would be something of an abject failure. But without any assessment in the mix, you might make the same case for the entire course overall.

So it remains that ChefSteps is a nice reading resource, but it offers nothing you couldn’t recreate on Facebook other than its paywall. Accept it now for what limited reference value it provides. Any actual online education is a long, long ways off still.

UPDATE: August 13, 2015
Not to be outdone, Blue Bottle Coffee‘s training director, Michael Phillips, has developed a 59-minute online coffee brewing course through Skillshare: Coffee Education for the Masses from Blue Bottle’s Michael Phillips.

Skillshare, as with Chefsteps, fails to integrate a feedback loop for students to gauge and measure their progress and success — thus making Skillshare also no more of a learning platform than a Facebook page sitting behind a paywall.

Trip Report: Barrelista (Martinez, CA)

Posted by on 04 Feb 2015 | Filed under: Consumer Trends, Foreign Brew, Local Brew

“You can find good coffee just about anywhere these days.” That’s been something of a mantra of ours over the past few years — whether it’s to question the point of archaic-yet-always-cited “America’s Best Coffee Cities” surveys in popular media or the need for coffee travel kits. Yet another case in point is my brother’s longtime home town… the Contra Costa County outpost of Martinez, CA.

Joe DiMaggio pitching Mr. Coffee in the 1970s on the little screenMartinez is an old Gold Rush town, located some 35 miles from San Francisco on the south side of the Carquinez Strait. Its small-town legacy includes John Muir’s home from 1890 (and home to the John Muir National Historic Site) and unconfirmed rumors as the birthplace of the Martini. There are also confirmed rumors of Martinez as the birthplace of Joe DiMaggio — before he came to be known for/as Mr. Coffee … and for his slugging percentage as a New York Yankee and an abusively jealous husband.

I’ve found at least two notable places to get coffee in Martinez in recent months. The first, Barrelista, was formerly a coffeeshop named Legal Grounds. This downtown Martinez corner coffee house was opened in February 2014 by the owners of the popular Barrel Aged bar/restaurant across the street.

The place has a funky, independent coffeeshop vibe — but without being run-down, cheap, and skanky as is the case with many less-than-urban independent coffee shops. (And many in cities for that matter.) There are a couple of benches for seating outside in front on a Main St. parklet. Otherwise, inside it’s a cozy spot with a lot of decorative, unique tables and chairs.

It’s not as stuffy as a stereotypical downtown Martinez antiques shop, but it’s much nicer than your typical thrift store. There are mirrored walls, there’s an old bicycle on the wall, and there’s even a shiny metal National cash register at the service counter. A collection of board games keeps some of the locals occupied.

Entrance to Barrelista in a 1905 building in downtown Martinez, CA The chaos inside Barrelista in downtown Martinez

Barrelista's shiny National cash register with Four Barrel beans for retail sale on the side Barrelista's La Marzocco Linea, and Mahlkönig EK 43, behind the counter

They sell panini, pastries, and sweets in addition to their coffee, which comes from Four Barrel (they also sell their beans retail). Using a two-group La Marzocco Linea at the side of the service area, they pull shots with an even, medium brown crema of little detailed texture but yet good thickness.

It’s a modest pour, and it has some of the characteristic Four Barrel brightness but without it being overwhelming. There’s a pleasant roundness to the cup — a fuller mouthfeel accompanied by a decent blend of flavors from herbal pungency to mild spices and cinnamon to some apple-like acidity on the finish. Served in multi-colored Cost Plus World Market cups and saucers. The milk-frothing here is a bit wet and restrained, and yet their cappuccino runs very milky here — like a latte. They also do a decent job of trying their hand at latte art.

A solid espresso that would be worthy most anywhere. But there’s another notable Martinez coffee shop review to come…

Read the review of Barrelista in Martinez, CA.

The Barrelista espresso The more latte-like Barrelista cappuccino

Trip Report: Cartel Coffee Lab (Scottsdale, AZ)

Posted by on 13 Jan 2015 | Filed under: Beans, Consumer Trends, Foreign Brew, Roasting

It has been over 20 years since I last spent real time in Arizona. And back then it was either the Flagstaff or Tucson areas — deliberately not Phoenix, with its then-legendary saturation of Denny’s-per-square-mile, above-ground cemetery lifestyle, all the bad things about Los Angeles (smog, traffic) and none of the good (beaches, movie stars), and in-state locals who frequently tried to extricate those they felt were trapped in Phoenix itself.

Did I unfairly give Phoenix a bad rap without spending any first-hand time there? Absolutely. Is it for me? Phoenix can be very scenic and pretty, despite traffic landmarks like The Stack, and the people are outwardly nice in a way that would make any Bay Area resident suspicious. However, it’s probably a place I’ll visit but keep in the arm’s-length acquaintance category, even if I know and met a number of locals who love it there. One of my Über drivers raved about the area, but then he grew up in Sudan.

No matter — much like the rest of America these days, there’s good coffee to be had in town.

Panoramic of Camelback Mountain from Mummy Mountain across Paradise Valley, with Phoenix in the smog at right

Entrance to Cartel Coffee Lab in Scottsdale Inside Cartel Coffee Lab, Scottsdale

Sola Coffee Bar previously stood on this Old Town Scottsdale location, until the owners wanted out of the business in 2011. (Scottsdale sits as a large suburb on the northeast of the Phoenix border.) Jason Silberschlag, owner of the Cartel Coffee Lab chain, loved the location and moved in immediately.

It’s a relatively modest space with exposed wooden panels and fans on the ceiling, a number of exposed supporting posts, and an open art-gallery like space. Outside there’s a sidewalk bench. Inside there is stool seating along the street windows in front and some long, cushioned seating along internal glass walls with small café tables designed like small, squat sections of tree stumps. The few real tables inside are the size of picnic benches with various red and white colored metal chairs about.

Looking back at the entrance inside Cartel Coffee Lab, Scottsdale Cartel Coffee Lab's coffee offerings for retail sale

Various brewing devices in 2x2 formation at Cartel Coffee Lab, Scottsdale Artisan Pop Tarts at the Cartel Coffee Lab, Scottsdale

Off to one side they serve multiple microbrews on tap along with wines. At the back is their coffee service bar. It covers brewing using anything from Aeropress, V60, Clever, and Chemex, and they offer drinks in 8oz, 12oz, 16oz, and 20oz sizes — a dimensioning of their coffee service that I haven’t quite exactly seen before.

Part of their bar surface is covered with these brewing devices in a sort of Noah’s-Ark-like 2×2 formation. A wall of mounted crates offers their merchandise, from roasted coffee to the devices behind any of their various brewing methods. Except one…

Using a two-group La Marzocco Strada behind the bar, they pull shots with an even, medium brown crema that’s a little light on thickness. It has a sharp acidity with a flavor of citris and some cedar, though it seems a little light on body and lacks much of any rich, body-forward flavor notes. Served in a shotglass with water on the side.

Overall, it’s a good espresso that tastes inspired by many West Coast roasting stereotypes, but it has enough of its own personality to not taste like a San Francisco or Portland knock-off.

Read the review of Cartel Coffee Lab in Scottsdale, AZ.

Cartel Coffee Lab drink menu and service counter, Scottsdale Beer and wine at the side bar at Cartel Coffee Lab

La Marzocco Strada and wall of coffee and accessories at Cartel Coffee Lab, Scottsdale The Cartel Coffee Lab espresso

Trip Report: Illy Caffè (Union St., Cow Hollow)

Posted by on 31 Dec 2014 | Filed under: Add Milk, Café Society, Consumer Trends, Home Brew, Local Brew, Quality Issues, Roasting

illy caffè North America has operated Espressamente cafés here as in Europe, but this example is modeled more after a truer café rather than coffee bar per se. As such, Illy has designated it with a different name (“illy caffè”).

However, that hasn’t stopped many confused locals who still insist on calling it “Espressamente.” (I dare anyone to find the word “Espressamente” written anywhere inside or out of this place.) The lesson here is to be careful how you brand yourself: once it starts working, the blinders come out and you may have a difficult time getting people to change.

Outside the illy caffè on Union St. Entrance to the illy caffè on Union St. - with espresso cup chandelier

Unlike Illy’s Espressamente coffee bars, the food menu here — while still designed by the famed Joyce Goldstein — is a bit more involved. The service levels are also just a touch higher.

illy caffè's tasting menu for the media brunchIt’s not too much of a surprise that Illy decided to pull off this subtle concept shift here in San Francisco. Back in 2011, the Espressamente on Battery St. opened as America’s first free-standing example of the chain (i.e., not linked to a hotel, etc.). Like SF’s other Illy locations, it’s run by Joe Gurdock and the Prima Cosa team. Joe is an SF native with local coffee roots dating back to managing Pasqua Coffee cafés here in the 1990s.

Earlier this month illy caffè North America invited me to a media brunch for this café’s opening, with much of their executive team flying in from New York and parts east. I’m not easily impressed by these sorts of events, but I came away from the event with an even greater appreciation for what Illy does and what they are as a company.

Blind spots in our perceived history of quality coffee

There’s a tendency in today’s self-described “craft” coffee community to claim credit for much of anything good about coffee these days — even if most of it consists of small modifications built upon a sizable foundation of older, established arts. There’s also a lot of fawning over anything that smells new — often much of which is just new to those who haven’t dug deep enough. Meanwhile, many might roll their eyes over a “coffee dinosaur” like Illy.

Case and point with the latest coffee roasting guide du jour. Now we very much enjoy’s Scott Rao’s practical, hands-on books, and his latest The Coffee Roaster’s Companion is a good reference. Yet we know a number of craft coffee types who regard it as highly technical manual, oblivious to some of its glaring predecessors.

Joe Gurdock, at right, with Barry Sheldon, President and COO of illy caffè North America, at the head of the table Illy's Frisée Salad with illy coffee vinaigrette and egg on top

Just take Chapter 4 of Andrea Illy‘s (editor and Illy chairman) Espresso Coffee: The Science of Quality. This chapter dedicated to coffee roasting introduces thermodynamic differential equations, diagrams of three-dimensional thermal gradients within roasting beans over time, tables of chemical compounds and their resulting odors from roasting, ion chromatography charts, structural formulas of the changing organic chemistry bonds in roasting coffee, and references to 91 scientific coffee papers. No disrespect to Mr. Rao, but by comparison on a technical scale you could call his book Coffee Roasting for Dummies.

The converted Metro Theater on Union Street now houses an illy caffè at the near cornerAs another example of this cognitive gap, media people and Illy reps sat around a large, shared table at this brunch event. One of the media invitees was a freelance writer for 7×7 and other food-friendly publications (who shall remain nameless). I had mentioned how most so-called Third Wave roasters were abject underachievers at the subtle art of coffee blending, and she interjected by saying she thought that the Third Wave was instead identified more by medium roast levels.

Forget for a moment that Dunkin’ Donuts has been medium roasting their coffee pretty much since the invention of the donut. While taking furious notes, she straight-face asked the Illy reps about how they were positioned with their darker roasts in this modern taste era of Third Wave medium roasting.

Illy has been selling coffees clearly labelled “Medium Roast” before many of these Third Wave roasters were even in diapers. Thus I thought her question was honestly a little offensive. But the Illy team, probably used to being perceived as playing catch-up rather than leading the charge in coffee these days, politely answered her question without any hint of judgement. (I probably would have had to restrain myself from punching her in the throat.)

Illy was also pioneering coffee subscription models as early as 2004, years before the Third Wavy new coffee middlemen injected themselves into the supply chain.

The illy caffè illy-Misu Housemade Tiramisu illy caffè's Jasmine Vanilla Botanical Latte

Now Illy is hardly perfect, and this post isn’t intended as an Illy love-fest. Responding to commercial pressure, they’ve bowed to some regrettable-but-business-necessary fads, such as creating their own pod system coffee and promoting dubious home espresso machines. Their coffee here in the U.S. — while employing outstanding quality controls — has never measured up to the quality standards I’ve experienced at their cafés in Europe.

But besides Illy’s many great investments in quality and to the science of coffee, the company has won awards for its ethics. They’ve been actively invested in the economic and environmental sustainability of coffee far longer than any other coffee company I know. They essentially pioneered the Direct Trade model years before it was ever called that. And they’ve done all that without the modern sledgehammer-to-the-head, profit-from-consumer-guilt practice of publicly blowing their own horn over their commitment to Corporate Social Responsibility.

Close-up of the illy caffè chandelier - and Francis Ford Coppola designer cups Close-up of the illy caffè chandelier - and the unique Federico Fellini designer cup in the foreground

Review of illy caffè

Was there espresso to be reviewed here again? Of course!

This café is located at the edge of the former Metro Theater, which has since been converted into an insipidly boring and culturally irrelevant Equinox gym.

There’s an elaborate designer Illy coffee cup chandelier as you walk in — a hallmark of many other Espressamente shops, but different for the rarity of some of the limited edition art cups. Since 1992, Illy’s designer cup series is technically the longest running pop art project in the world. (Their continued investment in the arts is another cool aspect of the company.) There’s a tall table with stools, some window stool seating, central café tables, and black booth café seating around the edges.

The illy caffè service counter with La Cimbali machine The illy caffè espresso

The illy caffè macchiato The illy caffè cappuccino

Using a chrome, three-group La Cimbali, they pull moderately-sized shots with a healthy, mottled/swirled medium and darker brown crema. The crema isn’t as thick as you typically get in a European Espressamente, but it’s decent.

The flavor isn’t exactly the typical mild spaces and wood that you get at most American outlets serving Illy: there are extra notes in between in the flavor profile. So while still not up to European standards, this is one of their best attempts yet. Served in designer IPA logo cups, of course.

Milk-frothing here is decent: somewhat dense, even, and with little erratic touches here and there. They also offer signature drinks, including botanicals like their vanilla jasmine or lavender lattes — if you like that sort of thing.

Read the review of Illy Caffè on Union St. in Cow Hollow.

In Naples, Gift of Coffee to Strangers Never Seen

Posted by on 25 Dec 2014 | Filed under: Café Society, Consumer Trends, Foreign Brew, Starbucks

The caffè sospeso is advertised on display inside the Gran Caffè La CaffettieraYesterday’s New York Times surely went for a low-hanging-fruit holiday cheer story in covering the hackneyed caffè sospeso in Napoli: In Naples, Gift of Coffee to Strangers Never Seen –

However — unlike the untold copycat fluff stories over recent years that bought into Starbucks‘ corporate co-opting of the practice as their Pay-It-Forward viral marketing campaign — the Times did some actual research on the history, cultural context, and economic backdrop of the gesture. This is, of course, what we love about the New York Times. (Though certainly the comments on the Times article suggest that Starbucks’ campaign continues to strongly influence laymen coffee consumers.)

First there’s the context of coffee culture in Napoli, visiting a classic Napoli gran caffè in the Gran Caffè Grambrinus, interviewing the legendary Andrea Illy, and referencing La rete del caffè sospeso (the “Suspended Coffee Network”).

It’s a reminder of how much work it sometimes takes to get it right.

Trip Report: Caffé Vita (Seattle-Tacoma International Airport)

Posted by on 22 Dec 2014 | Filed under: Café Society, Consumer Trends, Foreign Brew, Starbucks

There are a few great things about the Seattle-Tacoma International Airport (or SeaTac). One is a SubPop retail shop that opened in May 2014. Another is a Beecher’s Cheese shop. And next door to Beecher’s is a full-on legitimate (not just for the airport-weary) Caffé Vita.

This ain’t your ordinary airport espresso. Ignore the Hall of Shame Starbucks alley of Concourse B and head for Concourse C, near Gate C3. Surprise!: no superautomated Schaerer machine with barely employable baristas under airport union contracts and under a licensed Caffé Vita brand name.

You know you're close to Caffé Vita when you see the SubPop shop Approaching Caffé Vita near Gate C3

Here there are legit baristas and a three-group Synesso machine. They sell baked goods and coffee only here with stand-up kiosk service only — so keep a free hand while lugging your luggage.

They pull shots with a picture-perfect reddish brown tiger-striped crema of solid thickness and mouthfeel. The cup has a decent body and a great balance of some herbal pungency, citric brightness, and heavy body elements. Served in a white Caffé Vita logo Nuova Point cup. The milk-frothing can be a bit dry and airy, but it’s even and good — albeit only available in paper cups.

This is a coffee oasis for any airport in the world. While my intel has it that the Klatch Roasting at LAX can seriously compete for the title (and I have yet to visit), this is arguably the best airport espresso I’ve ever had to date.

Read the review of Caffé Vita in the Seattle-Tacoma International Airport.

What? A full on Synesso and a legitimate barista in an airport?? The Caffé Vita espresso at Sea-Tac airport

The 2014 Holiday Anti-Gift Guide

Posted by on 04 Dec 2014 | Filed under: Beans, Consumer Trends, Machine, Quality Issues

This is that insufferable time of year where reading any sort of coffee news Web site or blog means dodging an onslaught of “gift ideas for coffee lovers” advertisements feigning to be articles. These cyclical (and cynical) bits of fake journalism are often accompanied by multi-page image galleries requiring you to click through each item — to maximize tedium while inflating Web site engagement metrics and advertising exposure.

So it was with a breath of fresh air this week that I received this article from a great friend in Canada: Gift Guide: Think twice before buying a Keurig coffee maker – The Globe and Mail. The topic was simple and one we’ve long contended: if you’re thinking of buying someone a Keurig machine, here’s why not. And it inspired the subject of today’s post here: the anti-gift guide article, or what not to buy this holiday season for that special coffee lover in your life.

To Keurig or not to Keurig? Canada asks...

Reverend Billy in his natural environmentOK, sure, I’m a fan of Reverend Billy and the Church of Stop Shopping and Buy Nothing Day (aka “#OccupyXmas”). And it seems irresponsible to further stir up the consumer feeding frenzy that inspires maiming and even deaths at Black Friday Wal-Marts just to save $20 on a TV.

But if you’re going to be purchasing holiday gifts anyway, what should you avoid wasting your money on? Well, you’ve come to the right place. With coffee’s Fourth Wavethe gadgetization of coffee — in high gear, today the consumer coffee gear marketplace is flush with stoopid money. So much so that even classic coffee equipment designs — such as the moka pot and the Chemex — are (rightfully) looking to cash in on stacks of some of dat mad cheddar with new premium gadget introductions just in time for the holidays.

So without further ado, let the dishonor roll begin…

  • Any espresso machine priced lower than a Rancilio Silvia + a quality burr grinder
  • Krups: coming to a landfill near youEither spend the $25 on a stovetop moka pot or hold off until you can hit that magical $800+ mark. Everything in-between really just isn’t worth it. All those Krups, Jura, and DeLonghi machines that litter the shelves at Sur La Table are just disappointment bombs ready to explode like IEDs on their hapless new owners. And before you point out that a moka pot technically does not brew espresso, it’s no worse than what you get out of a device made by one of these vacuum cleaner and toaster oven manufacturers.

    If you recall the Island of Misfit Toys from the classic 1964 Rudolph the Red-nosed Reindeer animated Christmas special, I fully believe that there’s an Island of Misfit Coffee Appliances where cheap, dysfunctional, and abandoned espresso machines like these pile up like a Staten Island garbage barge.

    As for simple camping devices like the Handpresso, you may as well drive your car on four donut emergency spare tires. And if you can’t afford the extra $200 for a decent burr grinder, you may as well purchase a Lamborghini mounted on donuts.

  • Coffee travel kits
  • Speaking of coffee and camping, stay away from those custom coffee travel kits. You barely see your friend long enough away from the Xbox in his basement. Like when’s the next time he’s really crossing the Andes Mountains on foot like some sort of airline crash survivor?


    Stumptown's coffee travel kit: sleeve tattoos not included

  • Any coffee machine with WeMo or smartphone application controls
  • The latest “Look, there goes Elvis!” technique from the modern coffee machine marketing playbook is to appeal to technophiles through seemingly advanced technology, such as iPhone or Android application controls. Yet we know just from their price tags that whatever WiFi and electronic investments they put into these machines, none of it went to the one thing all coffee brewing equipment must achieve to avoid complete failure: holding an accurate and consistent brewing temperature.

    My app-powered coffeemaker makes coffee taste like ass, but I can share that more easily on Facebook nowYour basic Technivorm can barely pull that much off without any smartphone gimmicks. Thus what you’re really buying is the equivalent of a baby busy box app — just designed for easily duped adults who somehow need more excuses to keep staring at their smartphones. And good luck when Apple releases iOS9 next year and you discover you can’t upgrade your coffee machine’s operating system.

    Seriously, if you’re going to buy one of these, just stick a wad of your cash directly into a landfill. The inevitable result will be the same, just that you’ll achieve your goal much sooner and you’ll be much more environmentally friendly in the process.

  • Any brewed coffee maker with a hot plate rather than a carafe
  • This is an oldie, but it still applies today. I know there are a lot of coffee fans whose favorite coffee style or flavor profile is simply “hot”. But since making coffee is cooking, the concept of using a hot plate is essentially the same as putting your meal under a fast food heat lamp. Sure, you might keep the desired serving temperature longer. But you evaporate out many of coffee’s water-soluble flavor components, thus leeching out a lot of its good flavors while concentrating the remaining stale dreck in its place.

    While attending CoffeeCON in SF this year, Kitchen Aid sent me their new “SCAA-approved” Pour Over brewer. The one thing I don’t like about it? Its ridiculous hot plate that I have to work around to avoid.

  • Subscription delivery roasts
  • Australia's Captain Coffee says it's OK to be racist as long as you enjoy freshly delivered coffeeThis is going to be a controversial one, as there are a lot of great roasts to be had by mail these days. But that’s precisely the point.

    There are a lot of new coffee middlemen who operate subscription services. While they ship with regularity so you have the convenience of not having to think about it, most of them pretty much ship whatever inventory they want to unload. It changes from month to month.

    This is fine if you’re a newbie coffee lover and you want every coffee experience to be a new discovery. But playing coffee roulette gets old quickly once you learn more about what you like. With just a couple of clicks on a roaster’s Web site, what you really want is on your doorstep within 48 hours: no subscription required.

    There’s a reason why most people don’t stick with a wine-of-the-month club for a full year.

  • A home coffee roaster
  • This is another controversial one. Because despite identifying the few reasons you should — and the many reasons you should not — roast your own some five years ago here, I’ve been home roasting about every other day for more than a year now. I can’t even remember the last time I purchased retail roasted coffee. After nearly a decade of declining use, a combination of newer equipment, outstanding green lots from Rwanda, and changes in home coffee drinking habits have me in something of a home roasting revival these days.

    That said, I still have to say that it’s a hassle that’s not worth it for most people. It’s even one of the few times I wholly agree with Nick Cho.

    Perhaps your gift recipient loves to make their own kombucha. Though if that’s the case, any suggestions for making flavorful coffee are probably pointless. Who can trust the taste buds of anybody who willingly drinks tea made from soiled diapers?

    The HotTop roaster... most people would rather pay someone else to roast for them

  • Coffee books with recipes
  • We’ve said it before, we’ll say it again. If it needs a recipe, it’s not coffee.

    Would a serious, legit book on wine cram itself with recipes for kir royales and beef bourguignon?

  • Anything off KickStarter (or indiegogo or a dozen other knockoffs)
  • Just as state lotteries are often called a tax on people who can’t do math, I’ve called crowdfunding services like Kickstarter a tax on people who don’t understand business loans or venture investing. If you can’t secure a decent business loan with your brilliant product idea, then throwing it out to the unwashed masses of the Internet for charitable donations doesn’t exactly make it that much more viable.

    On the other hand, maybe you as the inventor could secure the bank loans, and you could establish a business that could support the product well after its first prototypes ship. But why? Especially when you can simply take the money of gullible Internet users with virtually no strings attached.

    Either way, the formula isn’t so attractive on the consumer end of this equation.

  • The Even-Better Home Brewer Technology of the Week
  • I'm inta coffee from my Ratio Eight ... and whatever package you've got to show me, Mother SuperiorThe Wilfa Precision Coffee Maker… the Canadiano… the Ratio Eight … Enter the Dragon… These days an endless parade of “new, revolutionary, and even better!” coffee brewer come-ons bombard home coffee lovers seemingly every other week, suddenly relegating last week’s revolutionary brewer to the Salvation Army donation pile.

    Do you have the disposable income to keep replacing your home setup every other week for the promise of a potential 0.002% quality improvement in your cup? Are you starting a collection of forgotten coffee brewing devices for the Fifteen-Minutes-of-Fame Coffee Trivia History Museum?

    If your answer to both of these questions is “no”, then the $20 Bonmac dripper you’ve been knocking around with for the past several years will continue to do just fine. And it will continue to do so for years to come. If your intended gift recipient is starting from scratch, it’s worth a look at these new gadgets. But just once — and not again for probably many years.

UPDATE: Dec. 11, 2014
A week after writing this, I received a come-on e-mail from a New York PR agency with the headline of “Hot New Travel Press on Kickstarter!” At first I thought someone was just trolling me as a joke…

Trip Report: Monorail Espresso (Seattle)

Posted by on 22 Nov 2014 | Filed under: Café Society, Consumer Trends, Foreign Brew, Quality Issues

For over 8 years here, it’s been no secret that I’ve had to restrain my gag reflex every time some poseur/wannabe starts spouting off about coffee’s Third Wave. Because for every self-congratulatory, self-ordained Third Wave coffee shop that wishes to proclaim, “Oh, what a good boy am I. Look at what I just invented!,” there’s a place like Seattle’s Monorail Espresso that provides ample reason for them to shut up and sit down.

That Monorail even exists is a rubber glove slap across their face. A Pike Place Market, ice-packed, 15-pound sockeye salmon across the face. Monorail has not only been doing it longer than you, but they’ve been doing it before you were even born. And here’s the insult added to your injury: they also still do it better than you.

Monorail Espresso's original cart service in Seattle Historical photo of Monorail Espresso's cart service

As not everyone is aware of America’s early espresso history, this humble but legendary espresso spot started Dec 1, 1980 as Chuck Beek’s espresso cart set up near the Westlake Center beneath the Seattle Center monorail — a 1962 construction for the World’s Fair to shuttle visitors from downtown to the iconic Space Needle in Seattle’s Lower Queen Anne district. Mr. Beek’s idea was to see if he could sell espresso on the streets rather than coffeehouses, making him something of a pioneer of Seattle’s espresso cart revolution of the 1980s.

Today's Monorail Espresso can be missed easilyBy 1997, Monorail Espresso went from a cart service to its current (and relatively permanent) location: a 100-square-foot kiosk that’s today next to a Banana Republic. While it has changed little since then, other than former barista Aimee Peck taking over its ownership, it is a global espresso institution. Seattle locals and global travelers alike come here and celebrate its praises. And they deserve all they can get.

There’s a neon “Caffeine” sign, a chalkboard sidewalk sign advertising the latest specialty drink (e.g., maple latte), and a lot of bike messengers lounging nearby smoking cloves. From a sliding glass window, they’ve been serving espresso for eons made from a custom Monorail Blend produced by the small Whidbey Island roaster, Mukilteo (which has also remained strong-but-small over the eons).

Tourists bring their own demitasses from around the world to leave at this location, and the Monorail baristi often employ some of these mismatched, saucerless demitasses in service if you’re not getting it in paper. (For example, we were served with a Richard Ginori cup.)

Monorail Espresso and their small storefront window Caffeine at Monorail Espresso? Really?

Using a two-group La Marzocco Linea, they pull shots with a splotchy dark and medium brown crema with old-school-quality looks. It has a creamy mouthfeel and has a robust flavor of chocolate, cloves, spice, and a great roundness in its taste profile. This is an espresso of thoughtful quality that’s unfortunately fallen out of vogue fashion among many newer coffee shops. I’d trade all the Sightglasses in SF for just one 100-square-foot Monorail. In downtown Seattle, corporate espresso is arguably the norm save for a wonderful exception such as this.

Served with a glass of sparkling water on the side. Cash only, because you can save that Apple Pay Touch ID for your proctologist.

Read the review of Monorail Espresso in Seattle.

The Monorail Espresso espresso with a side of sparkling water

More on taking your own coffee with you…

Posted by on 15 Oct 2014 | Filed under: Beans, Consumer Trends, Machine

Working my first job out of college in the Baltimore area, I encountered a summer phenomenon that the locals call “going down ocean” (Bal’mer accent required). People would flock to Ocean City, MD and the Delmarva coast to escape the heat and have a good time.

But one thing that puzzled me were the many visitors from the Baltimore-D.C. area who quite deliberately chose not to escape Margarita Maggie’s — a now-defunct chain Mexican restaurant, akin to a Chevy’s Fresh Mex, with locations in Ocean City and all over Maryland at the time. In fact, I encountered many making the escape who insisted on eating the same exact food at the same exact chain restaurants they had back home.

A few years later I was on a business trip with my boss in London. It was the first time for both of us. After acclimating for a day after 11 hours of flying, my boss suggests we grab dinner at a Pizza Hut. A Pizza Hut.

Isn’t the joy of travel about eating local foods, experiencing local customs, and expanding your horizons just a little?

Blue Bottle's coffee travel kit: don't leave home without it

When the monkey on your back carries its own suitcase

I’m reminded of these personal stories whenever I come across news about the latest strategy for taking your coffee with you wherever you go. Four years ago we derided the neurotic need for carrying a coffee suitcase. Today we received an email from Blue Bottle Coffee announcing their latest designer Travel Kit.

The email went on with their target customer profiles:

The urban traveler, weary of stale hotel selections. The weekend adventurer, gearing up for a surf session or camping trip. The road tripper, now liberated from the scorched (and sometimes blueberry-flavored) disappointments of gas station urns. Starting now, the proper tools are collected and within reach. It’s time to Brew Where You Are.

All of which begs the question: where do you draw the line at packing it in and carrying everything with you? If carrying your own coffee and coffee equipment is normal, what about carrying your own wine bottles because you don’t trust the wine lists of the local restaurants? Is packing your own meat freezer and gas grill taking it a little too far? Hotel pillows suck, so is BYOP just a little neurotic? What about the three-ply toilet paper you’re so used to at home? It’s super soft.

The issue is not even about packing light (which remains highly underrated). The issue is about being so terrified of potential disappointment that you close yourself off to new experiences and the possibility of learning something.

The Portland Trail began with supplies of Stumptown carried across the Great Plains

When the zombie apocalypse just isn’t coming fast enough

There’s a certain aspirational quality of adventure travel to these products and come-ons that reminds me of how ginormous four-wheel-drive SUVs are sold to suburban moms who never go more off-road than the church parking lot. Most people seem barely capable of surviving for two hours away from their Facebook or Twitter feeds. But to read these taglines, who among us isn’t climbing the remote wilds in the southern Andes of Patagonia later this month?

Yet the truly adventuresome pioneers leverage their resourcefulness when they get there — they don’t pack it all with them. And even if you are in the wilds, I’ve had a camping coffee kit for 20 years that consists of a manual hand-crank grinder, a red plastic Melitta filter and #2 papers (not to mention a Nalgene press pot). No news here: nothing about that has changed.

Coffee, or Emotional-Support Animal?

First World coffee problems...The far more common, and relevant, scenario is the basic business or social trip to a different town. I can’t comment on gas station and hotel room coffee other than to say, “Seriously?! That’s the best you can do before deciding you must carry it all with you?” Other than drug addicts (sorry, coffee addiction is the lamest white person’s whine around), what makes coffee the only consumable where carrying it and all of its preparation paraphernalia seemingly rational?

It’s 2014. Good coffee is ubiquitous. So much so, the antiquated idea of there being coffee cities — such as Seattle, Portland, or San Francisco — makes about as much sense today as there being wine cities. Even New Yorkers have forgotten about how bad their coffee options used to be just a few short years ago.

An Internet connection and a GPS-enabled mobile phone aren’t exactly the stuff of NASA astronauts these days. Using either of them, decent coffee can be found just about anywhere. Yes, James, even in Oklahoma City. Wasn’t it that adventuresome spirit that lead you to Blue Bottle and weaned you off of your dirty Starbucks habit in the first place?

UPDATE: Octover 29, 2014
Not to be left out, now even Stumptown is following the identical act: For the Coffee Snob Who Has Everything: Stumptown Unveils $185 Travel Brew Kit – Eater Portland. Even the nuclear holocaust survivalists are getting in on the act.

« Previous PageNext Page »