While we were out…
Posted by TheShot on 23 Jun 2008 | Tagged as: CoffeeRatings.com
Thought CoffeeRatings.com went belly up there for a while, didn’t you? If not, we certainly did.
On Saturday, June 14, our subscription with our Web hosting provider (Burton Hosting: avoid like the plague) automatically renewed after a credit card payment cleared. The next thing you know, the DNS to route traffic to CoffeeRatings.com (and all e-mail, etc.) was completely botched up for over a week.
Which is when we learned how bad things can get when a Web hosting provider slowly pulls their own plug without telling you anything: emergency tickets go unanswered for more than a week, you discover support phone lines have been disconnected since you last used them, and all e-mails to former e-mail contacts there go unanswered as well.
Essentially, our current Web hosting provider appears to be a sinking ship, so we’re trying to refrain from posting much here with the expectation that the lights could go out at any moment. Databases have been backed up in triplicate, and we’re in the process of planning a switchover to a new host that might actually have a live human or two behind the operation.
You can read more about it at CoffeeRatings.com - Our Nomadic Home (http://coffeeratings.wordpress.com/), which we’ve designated as an alternate information source while we go through this transition.
Thanks for hanging in there, and sorry for the mess. The mops are out, and we’re going to be in a bit of a tussle trying to wrest control of our domain name from a business that apparently exists only as an answering machine in a broom closet somewhere in England.
2 Comments »
on 25 Jun 2008 at 4:00 am -05:00T 1.Brendon said …
Whew, that was some scare you gave me. I thought I had lost all contact with the Bay Area coffee scene. Being in South Florida, I rely on this site to keep on the West Coast up and up. Thanks for coming back.
on 25 Jun 2008 at 12:03 pm -05:00T 2.TheShot said …
I wish we could say that “coming back” was anything of our own doing. We’re guessing the only reason we are back is because our Web hoster noticed all the bounced e-mails when they screwed up our domain — because they certainly haven’t touched the half dozen emergency support tickets we left. (They still haven’t touched them.)
Hopefully soon we’ll get the domain unlocked so we can transfer it to another provider and data center and get things on their way towards switching over.