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	<title>Comments on: Why a five-star restaurant serves one-star food, Or: Why I don&#8217;t use Yelp</title>
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	<link>http://theshot.coffeeratings.com/2007/06/online-user-ratings-bias/</link>
	<description>Rants and Raves on Espresso</description>
	<pubDate>Wed, 20 Aug 2008 13:10:09 +0000</pubDate>
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		<title>By: TheShot</title>
		<link>http://theshot.coffeeratings.com/2007/06/online-user-ratings-bias/#comment-3159</link>
		<dc:creator>TheShot</dc:creator>
		<pubDate>Fri, 21 Sep 2007 18:54:49 +0000</pubDate>
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		<description>I'm reminded of one of my favorite lessons from an old physiological psychology class I took as an undergrad elective. It's the principle of what sensory characteristics distinguish higher forms of intelligence from lower forms.

Conventional wisdom would have it that more information is better. But the biological and evolutional evidence supports the notion of "less is more" -- that higher forms of biological intelligence have developed sensory systems that do more and more to *filter out* information.

One of the things that discriminates your human nervous system from that of, say, a house fly is not that you can take in more data. Rather, what distinguishes you are the sensory inputs your biological systems leave out, or summarize.

I think there are parallels here to information sites. A house fly can pass all that data through. The evolutionary leap of the human brain is to filter out the useless clutter and focus on what's important and useful. Sites like Yelp are, as of today, the Web's house flies.</description>
		<content:encoded><![CDATA[<p>I&#8217;m reminded of one of my favorite lessons from an old physiological psychology class I took as an undergrad elective. It&#8217;s the principle of what sensory characteristics distinguish higher forms of intelligence from lower forms.</p>
<p>Conventional wisdom would have it that more information is better. But the biological and evolutional evidence supports the notion of &#8220;less is more&#8221; &#8212; that higher forms of biological intelligence have developed sensory systems that do more and more to *filter out* information.</p>
<p>One of the things that discriminates your human nervous system from that of, say, a house fly is not that you can take in more data. Rather, what distinguishes you are the sensory inputs your biological systems leave out, or summarize.</p>
<p>I think there are parallels here to information sites. A house fly can pass all that data through. The evolutionary leap of the human brain is to filter out the useless clutter and focus on what&#8217;s important and useful. Sites like Yelp are, as of today, the Web&#8217;s house flies.</p>
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		<title>By: Michael Wyatt</title>
		<link>http://theshot.coffeeratings.com/2007/06/online-user-ratings-bias/#comment-3158</link>
		<dc:creator>Michael Wyatt</dc:creator>
		<pubDate>Fri, 21 Sep 2007 17:59:18 +0000</pubDate>
		<guid isPermaLink="false">http://theshot.coffeeratings.com/2007/06/online-user-ratings-bias/#comment-3158</guid>
		<description>Yelp is onto something, and the model of largely unrestricted input is one that works well in the early-mid stages of an on-line forums development.  But heavy funding, high-visibility, and raucous parties with free booze have created a magnet for the hey-look-at-me crowd. 

Plenty of on-line forums have experienced meteoric growth with this model, but at some point it experiences major-league growing pains.  Yelp is past that point.  They're amassing a huge amount of data, but they &lt;i&gt;really&lt;/i&gt; need to condense it.  As one person put it...

"if yelp survives/succeeds, it will be because they found a way to reduce the noise."

It's one thing to procure a herd of cattle.....keeping them from stampeding is another matter.</description>
		<content:encoded><![CDATA[<p>Yelp is onto something, and the model of largely unrestricted input is one that works well in the early-mid stages of an on-line forums development.  But heavy funding, high-visibility, and raucous parties with free booze have created a magnet for the hey-look-at-me crowd. </p>
<p>Plenty of on-line forums have experienced meteoric growth with this model, but at some point it experiences major-league growing pains.  Yelp is past that point.  They&#8217;re amassing a huge amount of data, but they <i>really</i> need to condense it.  As one person put it&#8230;</p>
<p>&#8220;if yelp survives/succeeds, it will be because they found a way to reduce the noise.&#8221;</p>
<p>It&#8217;s one thing to procure a herd of cattle&#8230;..keeping them from stampeding is another matter.</p>
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		<title>By: Clinton Blanco</title>
		<link>http://theshot.coffeeratings.com/2007/06/online-user-ratings-bias/#comment-3156</link>
		<dc:creator>Clinton Blanco</dc:creator>
		<pubDate>Fri, 21 Sep 2007 16:44:09 +0000</pubDate>
		<guid isPermaLink="false">http://theshot.coffeeratings.com/2007/06/online-user-ratings-bias/#comment-3156</guid>
		<description>I couldn't agree more: popularizing the views of the masses does nothing but bring down the average rather than highlight notes of excellence. Professional reviewers have nothing to fear.</description>
		<content:encoded><![CDATA[<p>I couldn&#8217;t agree more: popularizing the views of the masses does nothing but bring down the average rather than highlight notes of excellence. Professional reviewers have nothing to fear.</p>
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