http://theshot.coffeeratings.com/2006/06/australian-licensed-baristas/ Rants and Raves on Espresso Sun, 20 Jul 2008 06:27:21 +0000 http://wordpress.org/?v=2.6 http://theshot.coffeeratings.com/2006/06/australian-licensed-baristas/#comment-336 TheShot.coffeeratings.com » Australia: Coffee industry experts spill the beans on baristas Sun, 05 Nov 2006 00:40:31 +0000 http://theshot.coffeeratings.com/?p=204#comment-336 [...] As reported here in a previous post, Australia is planning to address the problem, in part, through formal barista accreditation and licensing. But according to Rob Forsyth, barista and chairman of the AustralAsian Specialty Coffee Association, there is also the lost art of listening to customers — especially for a new crop who think they know it all: Coffee industry experts spill the beans on baristas - National - smh.com.au (from tomorrow’s Sydney Morning Herald). A little knowledge truly can be a dangerous thing. [...] [...] As reported here in a previous post, Australia is planning to address the problem, in part, through formal barista accreditation and licensing. But according to Rob Forsyth, barista and chairman of the AustralAsian Specialty Coffee Association, there is also the lost art of listening to customers — especially for a new crop who think they know it all: Coffee industry experts spill the beans on baristas - National - smh.com.au (from tomorrow’s Sydney Morning Herald). A little knowledge truly can be a dangerous thing. [...]

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