http://theshot.coffeeratings.com/2006/05/zephyr-espresso-gilbert-az/ Rants and Raves on Espresso Fri, 04 Jul 2008 15:22:51 +0000 http://wordpress.org/?v=2.5.1 http://theshot.coffeeratings.com/2006/05/zephyr-espresso-gilbert-az/#comment-1567 mporter Mon, 26 Mar 2007 01:18:29 +0000 http://theshot.coffeeratings.com/?p=185#comment-1567 Well, I would like to set the stage and do the Lee’s justice just so my experience does not come across as one-sided. I have found the Zephyr to be conducive to my graduate studies when I am looking for a change from the University library. My wife and I have stopped in on numerous occasions to have a coffee and a snack. However, this past Sunday (03-25-07) was an experience I will never forget. I came in 9:00am and ordered my usual coffee, sat down and began studying while I waited for a classmate to join me. My friend showed about 10:00am. He did not order from the menu as he does not drink coffee and had already eaten breakfast. Yes, at this point one might be thinking…well my friend is using their space, (i.e. soaking up their oxygen right?) and should order from the menu. Ok, I am not going to argue that principal. So here is the story. They close at 2:00pm, so about 1:30 he comes around the table, not to see how we are doing, but to let us know they close at 2pm. Alright, I am thinking…thanks for the notice. About 15 minutes later, at 1:45, I hear from behind me…”HURRY UP, GET OUT!!” No joke!! Once I overcame the shock of the situation, I inquired about the fuss he is making about us leaving. All he has to say is, “we close at 2:00, time for you to go.” As he is scolding my friend for not ordering and practically shoving us out the door, his wife is in her half-hearted polite way telling us they have to go to church. Wow, you won’t catch me at that church! Oh yea, and it is probably needless to say, you will never catch me in that place of business again. I did write much more than intended, but I felt compelled to share the experience. If you like substandard customer service, have a ball! MP Well, I would like to set the stage and do the Lee’s justice just so my experience does not come across as one-sided. I have found the Zephyr to be conducive to my graduate studies when I am looking for a change from the University library. My wife and I have stopped in on numerous occasions to have a coffee and a snack. However, this past Sunday (03-25-07) was an experience I will never forget. I came in 9:00am and ordered my usual coffee, sat down and began studying while I waited for a classmate to join me. My friend showed about 10:00am. He did not order from the menu as he does not drink coffee and had already eaten breakfast. Yes, at this point one might be thinking…well my friend is using their space, (i.e. soaking up their oxygen right?) and should order from the menu. Ok, I am not going to argue that principal. So here is the story. They close at 2:00pm, so about 1:30 he comes around the table, not to see how we are doing, but to let us know they close at 2pm. Alright, I am thinking…thanks for the notice. About 15 minutes later, at 1:45, I hear from behind me…”HURRY UP, GET OUT!!” No joke!! Once I overcame the shock of the situation, I inquired about the fuss he is making about us leaving. All he has to say is, “we close at 2:00, time for you to go.” As he is scolding my friend for not ordering and practically shoving us out the door, his wife is in her half-hearted polite way telling us they have to go to church. Wow, you won’t catch me at that church! Oh yea, and it is probably needless to say, you will never catch me in that place of business again. I did write much more than intended, but I felt compelled to share the experience. If you like substandard customer service, have a ball! MP

]]> http://theshot.coffeeratings.com/2006/05/zephyr-espresso-gilbert-az/#comment-237 TheShot.coffeeratings.com » Trip Report: Zephyr Espresso Caffe and Art Gallery Fri, 16 Jun 2006 17:13:00 +0000 http://theshot.coffeeratings.com/?p=185#comment-237 [...] Across the Balboa Theater, this cavernous café and art gallery was managed by the same owners from 1994 until being sold to its current owners in 2004. (The previous owners have since set up a café in Gilbert, AZ.) The new owners, like the previous ones, are a bit cagey with their customers and seem ultra-suspicious of potential freeloaders; there are signs for minimum orders to use their WiFi, the bathrooms are locked, etc. Part of the reason is because this location caters heavily to nearby SFSU students. [...] [...] Across the Balboa Theater, this cavernous café and art gallery was managed by the same owners from 1994 until being sold to its current owners in 2004. (The previous owners have since set up a café in Gilbert, AZ.) The new owners, like the previous ones, are a bit cagey with their customers and seem ultra-suspicious of potential freeloaders; there are signs for minimum orders to use their WiFi, the bathrooms are locked, etc. Part of the reason is because this location caters heavily to nearby SFSU students. [...]

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